FAQ

Do you ship overseas?

Yes, we ship all over the world to 60+ countries.

We currently offer free insured shipping on all orders.

Montall covers all import duties & taxes.

For more details visit our shipping policy.

How long will it take to get my orders?

We are currently experiencing a very high order volume. All orders will be dispatched within 24-48 hours.

All shipping is tracked with regular updates.

Estimated delivery time:

Europe: 5-9 business days
US: 5-9 business days
UK: 5-9 business days
Rest of the world: 8-12 business days

All delivery details will be provided in your confirmation email.

Can I return my order?

We provide a 14-day return or exchange policy if you're unsatisfied with your order for any reason.

For more information, please refer to our returns policy.

Is my payment information secure during checkout?

We accept payments by Credit Card, Paypal, ShopPay, GooglePay and ApplePay, providing a safe and seamless transaction experience.

To ensure that your shopping experience is safe, simple and secure MONTALLOFFICIAL.COM uses Secure Socket Layer (SSL) technology. This technology encrypts and protects the data you send over the internet. If SSL is enabled then you will see a small padlock at the top left of your browser. You can click on this icon to find out information about the SSL digital certificate registration.

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

Other question?

You can contact us through our contact page. We will be happy to assist you.
Or email us at: contact@montallofficial.com