Shipping Policy
SHIPPING & DELIVERY
Do you ship internationally?
Yes, Montall delivers to customers in over 60 countries worldwide.
We offer free standard shipping on all orders within the United Kingdom.
For international destinations, shipping costs are calculated at checkout depending on the delivery location.
All shipments are fully tracked so you can follow your order every step of the way.
For further details, please review our Shipping Policy.
How long does delivery take?
Due to high demand, orders are typically processed and dispatched within 24–48 hours after being placed.
Once shipped, delivery times are estimated as follows:
United Kingdom: 5–9 business days (Free shipping)
Europe: 5–9 business days
United States: 5–9 business days
Rest of the world: 8–12 business days
As soon as your order has been shipped, you will receive a tracking link via email so you can monitor your delivery.
RETURNS & EXCHANGES
Can I return or exchange my order?
Yes. If you are not completely satisfied with your purchase, you may return or exchange your item within 14 days of delivery.
Items must be unused and in their original condition.
For full details and instructions, please visit our Returns Policy.
PAYMENT & SECURITY
Is my payment information safe?
Absolutely. Your security is extremely important to us.
Montall accepts payments through Credit Card, PayPal, ShopPay, Google Pay, and Apple Pay, all of which use advanced encryption and fraud protection.
Our website also uses Secure Socket Layer (SSL) encryption, which protects all data transmitted during checkout.
When SSL is active, you will see a padlock icon in your browser’s address bar and the website address will begin with “https://”, indicating a secure connection.
CUSTOMER SUPPORT
Need help?
Our support team is always ready to assist you.
You can contact us through our contact page, or reach us directly via email:
We aim to respond to all enquiries as quickly as possible.