Privacy Policy
PRIVACY POLICY
Last updated: 01.09.2024
WHO WE ARE
This website is operated under the brand name Montall.
For the purposes of data protection laws, including the General Data Protection Regulation (GDPR), the data controller is:
Janssen Groep B.V.
Paulus Potterstraat 45
5613 KR Eindhoven
The Netherlands
Chamber of Commerce (KvK): 97717851
VAT number: NL868199643B01
Montall is a brand operated by Janssen Groep B.V.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from montallofficial.com (the “Site”) or otherwise interact with our services (the “Services”).
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational reasons.
Any updates will be posted on this page and the “Last updated” date will be revised accordingly.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
We collect personal information in order to provide our Services, process orders, communicate with you, comply with legal obligations, and protect our business interests.
The type of information collected depends on how you interact with our Site.
PERSONAL INFORMATION WE COLLECT
Information you provide directly
This may include:
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Name, billing address, shipping address
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Email address and phone number
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Order details and payment confirmations
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Account credentials (if you create an account)
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Customer support communications
Providing certain information is necessary to use parts of our Services.
Information collected automatically (Cookies & Usage Data)
We automatically collect information about how you interact with the Site, including:
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IP address
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Device and browser information
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Pages visited and interactions
We use cookies and similar technologies to operate and improve the Site.
For Shopify-related cookies, see: https://www.shopify.com/legal/cookies
Information from third parties
We may receive information from:
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Shopify (website hosting and infrastructure)
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Payment service providers (to process transactions)
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Fulfilment and shipping partners
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Analytics and marketing partners
All such information is processed in accordance with this Privacy Policy.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes:
Providing our Services
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Processing payments and fulfilling orders
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Shipping products
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Handling returns and refunds
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Managing customer accounts
Communication
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Order confirmations and updates
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Customer support inquiries
Marketing (where permitted)
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Promotional emails (you may unsubscribe at any time)
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Advertising and performance analysis
Security & fraud prevention
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Detecting fraudulent or abusive activity
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Protecting accounts and transactions
COOKIES
We use cookies to:
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Ensure the Site functions correctly
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Remember preferences
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Analyse usage and performance
You can manage or disable cookies via your browser settings, but doing so may affect Site functionality.
HOW WE SHARE PERSONAL INFORMATION
We may share personal information with:
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Service providers (payment processing, fulfilment, analytics)
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Marketing and advertising partners
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Affiliates within our corporate group
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Authorities where legally required
We do not sell your personal data.
USER-GENERATED CONTENT
If you submit reviews or other public content, it will be publicly accessible.
We cannot control how others use this information once shared publicly.
THIRD-PARTY WEBSITES
Our Site may link to third-party websites.
We are not responsible for the privacy practices or content of those sites.
CHILDREN’S DATA
Our Services are not intended for children.
We do not knowingly collect personal information from individuals under 16 years of age.
DATA SECURITY & RETENTION
We take reasonable technical and organizational measures to protect your personal data.
However, no system is completely secure.
We retain personal information only as long as necessary for:
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Order fulfilment
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Legal compliance
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Dispute resolution
YOUR RIGHTS
Depending on your location (EU / UK), you may have the right to:
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Access your personal data
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Request correction or deletion
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Restrict or object to processing
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Withdraw consent
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Request data portability
You can exercise these rights by contacting us at contact@montallofficial.com.
INTERNATIONAL DATA TRANSFERS
Your personal data may be processed outside your country of residence, including in the United States.
Where required, we rely on approved transfer mechanisms such as:
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EU Standard Contractual Clauses
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UK equivalent safeguards
COMPLAINTS
If you have concerns about how we handle your data, please contact us first.
You may also lodge a complaint with your local data protection authority if required.
CONTACT
For privacy-related questions or requests, contact: